A Practical Guide on How to
Increase Employee Commitment
and Enthusiasm
And Effectively Address Poor
Behaviors and Attitudes
IN SEARCH OF THE OUTSTANDING MANAGER
Moving from a staff position to a management position requires a different set of skills. As a manager you are required to motivate employees, build a team, handle conflict, and address poor performance. However, many managers receive no training in these areas. That’s like teaching someone how to swim by pushing them in the deep end of the pool and telling them to figure it out on their own.
Great managers are a combination of warmth and strength. They know how to bring out the best in team members and they don’t hesitate to address poor behaviors and attitudes. This book gives you best practices in employee engagement and employee accountability.
As a manager, you are the main driver of employee engagement.
You can move employees from thinking they have to come to work to them wanting to come to work.
You can enjoy managing people. Your employees can enjoy you as their manager.
You can be the best boss your employees ever had!
What you will learn
The Key Difference Between Positional Authority and Influential Leadership
The 7 Senses of Employee Engagement
A Sense of Purpose - How to develop employee enthusiasm by providing meaning to their work .
A Sense of Appreciation - How to give recognition with impact with 2 key elements.
A Sense of Inclusion - How to break down the 'we vs. they’ mentality.
A Sense of Control - How to increase employee initiative and make better decisions.
A Sense of Mastery - How to get the right people in the right seats on your team.
A Sense of Growth - How to develop your employees so they can flourish.
A Sense of Belonging - How to develop strong relationships within your team.
Employee Accountability
How to Effectively Address Poor Behaviors and Attitudes Using Del’s D-I-R-E-C-T Model of Corrective Feedback
7 Best Practices in Delivering Corrective Feedback
Managing Up - How to Develop a Positive Relationship with Your Boss
The Privilege of Leadership
EXPAND YOUR
INFLUENCE
DECREASE
TURNOVER
BUILD
TEAMWORK
Who is this book for?
Any leader who wants to increase their influence
The experienced manager
The new manager
The aspiring manager
The authoritative ‘command and control’ manager
The hands-off manager
About the Author
Del Gilbert has held leadership positions in major organizations for 30 years. Del worked his way up from Housekeeping Manager to Chief Learning Officer at St. Joseph Hospital in Nashua, NH. At St. Joseph Hospital, Del was responsible for Leadership Development.
In 2015 he founded Accelerating Excellence which provides training for essential skills for people to thrive in the marketplace and beyond.
Del has a B.A. in Psychology and a Master of Business Administration. He is a Certified Leadership Coach and a Certified Master Trainer.
In 1999, after twenty years of being in the workplace, I got a great boss. Suddenly work became more fulfilling and enjoyable. She was a great boss because of a few fundamental practices. Since that time, I have wanted managers to experience the joy of leading people. I have also wanted employees to experience the benefits of having a great boss.
I have taught the 7 Senses of Employee Engagement to thousands of managers over the past two decades. It is now in book form. I trust it will make a positive difference in the way you lead and in the lives of those you lead.
Best,
Del